Got questions? Lucky & Jonny have answers.

In Thai it’s ลัคกี้ จอนนี่.

Dry food for adult dogs and cats, 1 year and up, made for homes with more than one pet. Pick a recipe for each pet, put them in one cart, get one delivery.

Dogs, 3 recipes: Beef & Rice, Lamb & Rice, Salmon & Rice.

Cats, 3 recipes: Chicken & Rice, Tuna & Rice, Salmon & Rice.

Every recipe has meat as the first ingredient. The full ingredient list is on the back of the bag.

All 3 Lucky Jonny dog recipes have no chicken meat and no chicken fat. If your dog is allergic to several foods, check the ingredients on the back of the bag or ask your vet before switching.

Yes, every Lucky Jonny cat recipe has added taurine.

Standard bag: dogs 1.3 kg · cats 1.1 kg.

See the daily feeding table on each recipe’s product page, by your pet’s weight. Split it into 2 meals and keep fresh water out all day.

Mix it with the old food. Start with about 25% for the first 2–3 days, then slowly increase so your pet’s tummy can adjust. If your pet has diarrhoea or doesn’t get better, see a vet.

The expiry date is printed on the bag (it differs by batch). After opening, close the bag tightly and keep it somewhere dry and out of sunlight, because this affects how long the food stays good. If the colour or smell changes, stop feeding and message us on LINE.

Yes, every recipe is registered. The registration number is on the bag.

No, it’s everyday food. If your pet seems unwell, please see a vet.

Try the recipe finder: answer a few questions and Lucky & Jonny will suggest one. Or message us on LINE.

No, just order.

For now, order through LINE @lucky.jonny and our admin will confirm your order and how to pay. Soon you’ll be able to pay on the website by PromptPay QR or credit/debit card.

Yes. At checkout, tick the box to hide product names on the parcel. We’ll do our best to keep the contents private, which is handy for gifts too.

Yes. Message us on LINE with your order number, name, address and tax ID.

Free delivery across Thailand on orders of ฿1,000 or more. Below that, ฿50 per order (remote areas and islands +฿50). More on the delivery & returns page.

Order before 2 pm on a working day and it ships the same day. Bangkok and nearby: about 1–2 working days. Other provinces: about 3–5 working days.

Our system picks the best courier for each order automatically.

Message us on LINE with your order number and we’ll check for you.

Message us on LINE within 7 days of receiving it, with your order number and a photo or video of the problem. We’ll reply with the result within 5 days of receiving the photos or video. If it’s our mistake, we refund the way you paid (card: we file the refund within 15 days, the card’s bank decides when it shows; QR/transfer: within 7–15 days).

Sorry, we can’t take returns for a change of mind, or for the wrong recipe, size or quantity. Please check your cart before you order.

A club for homes where dogs and cats are VIP family members. It’s opening soon. Add us on LINE and you’ll be the first to know.

The correct name is Lucky Jonny (ลัคกี้ จอนนี่), spelled Jonny with no h. The name comes from our mascots: Lucky the cat and Jonny the dog. A search for Lucky Johnny may show other, unrelated brands. Our official website is luckyjonnyclub.com and our LINE is @lucky.jonny.

LINE @lucky.jonny. Admin replies Mon–Fri 9:00–18:00 and Sat–Sun 9:00–22:00. Message any time and we’ll reply during those hours.